Hello everyone.

I've been managing a business's online reputation and have noticed that some Google reviews seem a bit off, either too generic or overly positive. I'm wondering how others handle this issue. How can we ensure that the reviews we receive are genuine and not influenced by external factors like incentivization?

In addition, as part of managing our reputation, I’m exploring Google review pricing plans to boost visibility. Do you have strategies for encouraging real feedback from customers while avoiding the temptation to manipulate reviews? Also, how do you address potentially fake reviews without violating any Google policies?

Looking forward to hearing your thoughts and experiences on managing Google reviews effectively.